How do I accept a new volunteer after scheduled training is over?

There are times when you need to bring-on a new volunteer after the scheduled Tutor training is over. This can happen when: 

• A new volunteer signs up after the scheduled training.
•  A volunteer was not able to attend the scheduled training.
• You want to replace an existing Tutor for some reason.

In these cases, a volunteer can take a Makeup Tutor Training. The steps are as follows:

1. Make sure the Volunteer is already registered on OneInMath website. If not, please direct the volunteer to register.
2. Open your designated Student Tracker. Go to the Volunteers tab, and select the volunteer you want to take the Makeup Tutor Training.
3. Run the command “Send Makeup Volunteer Training to Selected Volunteers”. This will send an email to the volunteer with detailed instructions. It will also ask the volunteer to send an email to the Session Manager and Session Leads.
4. The volunteer goes through the training independently. It is a set of videos and Q&As. As a volunteer goes through the training and fills out the questionnaires, you will receive a copy of the answers.
5. The last step of the training instructs the volunteer to send an email to the Session Lead informing them that they have completed the training. Be on the lookout for the email. If you don’t receive in a reasonable amount of time, you may need to follow up to ensure the volunteer has completed the training.
6. Once you receive the email and have reviewed the answers, please inform the OneInMath team of the same along with the role you want to assign (e.g., Tutor, Floating Tutor, etc.)
7. The OneInMath team will mark the volunteer as Active and assign the requested Role.

You are now set. The OneInMath System will automatically assign any waitlisted and new students to the new tutor. If you want to move some of the existing assigned students from other tutors to the new tutor, please see How do I move Students to another tutor?.