Tutor is not consistent in attendance, what do I do?
One of the key reasons OneInMath program has been effective and popular is because of the consistent attendance of both the volunteers and the students. It is important to address the inconsistent attendance as soon as possible, and also ensure that they inform their leads well in advance to the…
There are open spots. Why did the system waitlist the students instead of assigning them to Tutors(s)?
The system automatically processes the newly registered students daily. To do it, it will choose to run one of the two commands: The “Assign Students” command is run daily except the two days after a class is held. The reason for that is in case you remove a student because…
Recruiting Students from Kindergarten to 3rd Grade?
Work with Librarians Your local librarian is your friend. Talk to the librarian about the following: Post student registration flyers prominently so parents can see it easily as they walk into the library. Add the OneInMath opportunity in the event calendar on the website and in print. Make an announcement…
Recruiting High School Volunteers
There are several ways you can advertise to recruit volunteers for tutors, videographers etc. Below are some of the ways we have found effective. Work with LibrariansLibrarians are your friends, and they are very resourceful to help you recruit volunteers. Talk to them about the following: Post volunteer flyers at…
I want to cancel a scheduled class, what should I do?
Usually, the class schedule is decided before the session starts. However, there are times when a class needs to be cancelled due to reasons beyond your control (e.g., extreme weather or unplanned room unavailability by library). Very rarely, there might be other reasons like a significant number of volunteer absences…
How do I remove (or withdraw) a student from the class?
Go to the Roster tab. Find the student in the roster, and in the Status column, change the status to “Removed”. In case the parent has informed you to withdraw the student, then please change the status to “Withdrawn”. From here, you can do one of the following: Do nothing….
How do I move student(s) to another tutor?
If a student has already been assigned to a Tutor and you want to reassign the student to another Tutor, please follow the steps: Open your designated Student Tracker. Go to Roster tab. In the row for the student you want to move: Change the Tutor Name. Note: The first…
How do I accept a new volunteer after scheduled training is over?
There are times when you need to bring-on a new volunteer after the scheduled Tutor training is over. This can happen when: A new volunteer signs up after the scheduled training. A volunteer was not able to attend the scheduled training. You want to replace an existing Tutor for some…
During diagnostics, a student can do basic operations in writing, such as one digit addition but cannot answer orally. What should I do?
This is an important use case. There are many times a student might be shy, and not feel comfortable speaking verbally. However, we know that over time if the student doesn’t say the answers aloud, their progress would be hindered. In such cases, you have to make a call based…
A Tutor had fewer students than another Tutor. Why did the system assign new students to the Tutor who already has more students?
The system has an optimizing algorithm. It assigns students based on several criteria. One of the criteria it uses is to avoid assigning siblings to the same Tutor as we have found it is best to keep siblings separate. Usually the algorithm will assign students by distributing the students evenly….
A student was absent for the first class or has been absent for two consecutive classes. What should I do?
The program benefits the students only when they are committed to attending all classes. There are times when students cannot attend a class if they are sick or an important commitment at school. To accommodate it, we allow a student to be absent for a maximum of one class. The…
A student just registered. I want to assign them to a specific tutor, but the student doesn’t show in the Roster. What should I do?
The OneInMath System processes registered students once a day around 6:00 am Pacific time. However, there might be occasions when you do not want to wait, and want to assign newly registered students right away. One such situation arises when you have openings and you are accepting walk-in students. Understanding…