How do I remove (or withdraw) a student from the class?
How do I remove (or withdraw) a student from the class? Read Post »
A student was absent for the first class or has been absent for two consecutive classes. What should I do?
The program benefits the students only when they are committed to attending all classes. There are times when students cannot
During diagnostics, a student can do basic operations in writing, such as one digit addition but cannot answer orally. What should I do?
This is an important use case. There are many times a student might be shy, and not feel comfortable speaking
A Tutor had fewer students than another Tutor. Why did the system assign new students to the Tutor who already has more students?
The system has an optimizing algorithm. It assigns students based on several criteria. One of the criteria it uses is
There are open spots. Why did the system waitlist the students instead of assigning them to Tutors(s)?
The system automatically processes the newly registered students daily. To do it, it will choose to run one of the
A student just registered. I want to assign them to a specific tutor, but the student doesn’t show in the Roster. What should I do?
The OneInMath System processes registered students once a day around 6:00 am Pacific time. However, there might be occasions when
How do I move student(s) to another tutor?
If a student has already been assigned to a Tutor and you want to reassign the student to another Tutor,
How do I move student(s) to another tutor? Read Post »
How do I accept a new volunteer after scheduled training is over?
There are times when you need to bring-on a new volunteer after the scheduled Tutor training is over. This can
How do I accept a new volunteer after scheduled training is over? Read Post »
I want to cancel a scheduled class, what should I do?
Usually, the class schedule is decided before the session starts. However, there are times when a class needs to be
I want to cancel a scheduled class, what should I do? Read Post »